[et_pb_section fb_built=”1″ admin_label=”Header” _builder_version=”4.27.4″ _module_preset=”default” background_color=”gcid-afe511d5-5637-4896-83bc-1f3c8311ea5a” custom_padding=”47px||37px||false|false” hover_enabled=”0″ locked=”off” collapsed=”on” global_colors_info=”{%22gcid-afe511d5-5637-4896-83bc-1f3c8311ea5a%22:%91%22background_color%22%93}” sticky_enabled=”0″][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” max_width=”700px” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_heading title=”Shipping & Returns” _builder_version=”4.27.4″ _module_preset=”052cdc26-8090-4b0e-aa24-d74ca50457b5″ title_text_align=”center” custom_margin=”||10px||false|false” global_colors_info=”{}”][\/et_pb_heading][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.4″ _module_preset=”default” background_enable_color=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” link_text_color=”#000000″ global_colors_info=”{}”]<\/p>\n
At MyGrampus<\/strong>, we aim to provide a seamless shopping experience from the moment you place your order to the time it arrives at your doorstep. Please review the following shipping and return guidelines carefully.<\/p>\n Orders are processed within 1-2 business days<\/strong> (excluding weekends and holidays) after receiving full payment.<\/p>\n<\/li>\n Once your order is shipped, you will receive a confirmation email with tracking details.<\/p>\n<\/li>\n<\/ul>\n Metro Cities<\/strong>: 2\u20135 business days<\/p>\n<\/li>\n Other Locations<\/strong>: 5\u20138 business days<\/p>\n<\/li>\n Delivery times may vary based on location, courier delays, or unforeseen circumstances.<\/p>\n<\/li>\n<\/ul>\n Shipping charges are calculated at checkout based on your delivery location and order weight.<\/p>\n<\/li>\n Free shipping<\/strong> may be available during special promotions or above certain cart values \u2014 details will be displayed on the product or checkout page.<\/p>\n<\/li>\n<\/ul>\n Once shipped, tracking information will be sent via email or SMS.<\/p>\n<\/li>\n You can also track your order using the \u201cTrack Order\u201d<\/strong> option on our website.<\/p>\n<\/li>\n<\/ul>\n We want you to love what you ordered! However, if something isn\u2019t right, we\u2019re here to help.<\/p>\n You may request a return or exchange within 7 days of delivery<\/strong> if the item meets the following conditions:<\/p>\n Item is unused<\/strong>, unworn<\/strong>, and unwashed<\/strong><\/p>\n<\/li>\n Returned in the original packaging<\/strong> with all tags intact<\/p>\n<\/li>\n Item is not a part of non-returnable<\/strong> categories (e.g. innerwear, sale items, custom orders)<\/p>\n<\/li>\n<\/ul>\n Email us at info@mygrampus.inOrder Processing Time<\/strong><\/h5>\n
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Delivery Timelines<\/strong><\/h5>\n
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Shipping Charges<\/strong><\/h5>\n
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Tracking Your Order<\/strong><\/h5>\n
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Returns & Exchange Policy<\/strong><\/h5>\n
Return Eligibility<\/strong><\/h5>\n
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Note:<\/strong>MyGrampus reserves the right to deny returns that do not meet our policy conditions.<\/h5>\n<\/blockquote>\n
How to Request a Return<\/strong><\/h5>\n
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